Info: Application portal enhancements  

Significant enhancements have been made to the application portal. You’ll find updated user guides for the portal on the relevant process pages of this website: 

Referral application 

Substantive application  

Contact centre 

Our contact centre is open Monday to Friday, 8.30 am to 4.30 pm.

Our office is closed on national public holidays, on the days between Christmas and New Year's Day, and on Wellington Anniversary Day.

Dates for public holidays and anniversary days – govt.nz website

Check these top questions before calling

Media enquiries 

Phone: +64 27 293 4448
Email: media@fasttrack.govt.nz  

Postal address 

Private Bag 63002
Wellington 6140
New Zealand  

Deliveries and couriers  

Contact us for delivery arrangements.

Official Information Act  

Read our Official Information Act (OIA) responses and requests, and our OIA process.

Official Information Act requests and accessing our information